FedEx delivers more than 14 million packages each business day. The company has over 425,000 team members and 185,000 motorized vehicles worldwide. Individuals and businesses alike use its services to send and receive goods, letters and more. Each package is assigned a tracking number that allows customers to identify and trace it on its way to the destination. It's not unusual for business owners who send or receive products regularly to lose their FedEx tracking number. Luckily, there are ways to find this number and determine the exact location of your package.
The easiest way to find your tracking number is to sign up for a user account and access FedEx InSight. Registration is free and takes just a few minutes.
Customers can also track their shipments by calling 1-800-463-3339, or 1-800-GOFEDEX. If you don't know your FedEx tracking number, give the customer service agent as much information as possible about your package. He will enter in the system your name along with the recipient’s contact details in order to locate the tracking number.
If you live in the U.S. or Canada, you can locate the package by entering your door track number in the "Tracking ID" field. This number should start with the letters "DT," followed by 12 digits. Click "Track" to see the status of your order.
If you're waiting for a package, request your FedEx tracking number from the sender. She can find this number on the receipt. After you receive it, access FedEx.com and use the tracking ID feature. Another option is to track the package location by entering your transportation control number or reference number.
If you know that your package will be delivered via FedEx, ask the sender to notify you by email. Customers who send products with this company have the option to notify up to four recipients. This email will include the FedEx tracking number assigned to the package for which you're waiting.
Except for FedEx freight shipments, tracking information is available for 90 days from the date of delivery. Customers have access to freight shipment data for up to two years.