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The Disadvantages of TQM
The International Organization for Standardization defines total quality management, or TQM as “a management approach for an organization, centered on quality, based on the participation of all its members and aiming at the long-term success through customer satisfaction, and benefits to all members of the organization and to society.
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What Is an Appendix in a Business Plan?
It's a rare business owner that would rave about the joy of writing a business plan, but they don't know your strategy: Talk your way through the plan – treating it as the story of your business – and reserve all the supporting documentation that would otherwise bog you down for the appendices.
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