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If you're a business that sells products online, it's likely that you do a lot of shipping. The standard way to track a package is by using a tracking number. What happens if you misplace that number or want to use a better method for tracking lots of shipments at once?
TL;DR (Too Long; Didn't Read)
FedEx has a program called FedEx Insight that allows you to track packages without tracking numbers. The best option for tracking business shipments at UPS is a service called Quantum View. You can also track multiple shipments at the United States Post Office if you sign up for a service called Informed Delivery.
Track Business Shipments Using FedEx
Other Tracking Methods on FedEx
No frills tracking: If you just need to look up one package, enter your reference number or door tag number on the FedEx home page. This is also where you can enter a tracking number if you prefer.
Numerous shipments: Use FedEx Tracking if you're a business with a lot of shipments, but less than 20,000. This feature allows you to filter and customize your tracking. You can give your shipments nicknames, instead of using unwieldy long numbers, and create a personal watch list.
Manage Deliveries: The FedEx Delivery Manager allows you to log in and specify when and how your deliveries will arrive at your home which is great for home businesses. You can input the time and date you want packages to arrive, in order to make sure you are there to receive them.
Track Business Shipments Using UPS
The best option for business shipments at UPS is a service called Quantum View. This service allows you to track all of your shipments using your UPS account number. It's free with a UPS account (the basic UPS account is also free) and has several different features.
- Quantum View Manage: This feature allows you to download and view all of your shipments using your UPS account number. You can also create customized reports.
- Quantum View Data: This allows you to integrate information into software and databases in order to give you specifics about your customers' and suppliers' shipments.
- Quantum View Notify: Get email alerts about the status of packages.
- Quantum View Administration: Manage multiple users and services with this tool.
Track Business Shipments Using the USPS
You can track multiple shipments at the United States Post Office if you sign up for a service called Informed Delivery. No tracking number is required.
- This service allows you to automatically track packages without entering an individual tracking number.
- Get email and text alerts about important shipments.
- See images of what's being shipped.
- Enter instructions for your mail carrier online, if you want to change anything about delivery.
There are lots of shipping solutions out there for your business. Which one you should choose will depend on the size of your company and how much you ship annually.
Heather Skyler is a business journalist and editor who has written for wide variety of publications, including Newsweek.com, The New York Times and Delta's SKY magazine. She has a bachelor's degree in English from Miami University and a master's degree in writing from the University of Washington in Seattle. Before writing for a variety of publications, she taught business writing in Seattle.