Tiffany & Co. creates some of the most stunning jewelry and business recognition pieces on the market. Whether you're shopping for personal reasons, rewarding an employee achievement, or thanking a high-profile client, the quality and design of Tiffany & Co. products are sure to please. Tiffany customer service makes tracking your order hassle-free.

How Tiffany & Co. Packages Arrive

Tiffany packages arrive via next-day or express delivery and typically require a signature upon arrival. Because these packages require a signature, you need to keep close tabs on your Tiffany & Co. order status and arrange for you or someone else to be available when the delivery arrives at your office. If nobody is available to receive the delivery, you must wait until the next day's delivery attempt to secure your items.

Tiffany International Shipping

Tiffany & Co. currently offers shipping only within the United States. Shipping is available for some United States territories, APO addresses and FPO addresses, but you need to contact Tiffany customer service at 1-800-843-3269 to verify. Outside the U.S., Tiffany offers e-commerce options in Canada, Australia, Japan, France, Germany, the UK, Austria, Italy, Ireland, Spain and the Netherlands. To see shipping options for these countries, visit the international Tiffany & Co. web page and select the country in which you are shopping.

Tiffany & Co. Tracking

When you place your online Tiffany order, you receive a purchase confirmation email. Then, as your items ship, you receive another email with shipping confirmation details, including your tracking number. If your order requires more than one shipment, you receive a shipping confirmation for each package. To track your order, click on the tracking number in the email so you can see where your package is currently located and when you can expect it to arrive. If you do not see a tracking email for your order, call Tiffany customer service so a representative can look up your order and give you the details.

Tiffany & Co. In-Store Pickup 

If you live in New York City and don't want to wait for shipping on your Tiffany & Co. order, you are in luck. In-store pickup is available at the following locations:

  • 37 Wall Street
  • 97 Green Street
  • Fifth Avenue and 57th Street

You can browse items available for pick up on the Tiffany website, place your order, and then head to the store when your order is ready. Keep in mind that you are responsible for New York City sales tax. Engraving services are not available for pickup orders.

As long as you place your order before 3:00 p.m. EST, your order is ready within a few hours. You receive an email to let you know when it's time to head to the store with your order confirmation email and valid identification.

Tiffany & Co. Order Status

Some Tiffany orders take longer to prepare than others, especially for custom work or engraving. If you place an order online and you have a Tiffany account, you can check on your order status by going to your account on the company's website. If you have any questions about order timelines, call Tiffany customer service for a timeline estimate.

Tiffany & Co. for Business

If you shop at Tiffany & Co. for business gifts, it might be worth applying for a business account. With the Tiffany for Business program, you receive a 15% discount on many awards and gifts. To place a business order, contact a representative at 1-855-350-1837. The sales representative can help you understand business order timelines, shipping costs and arrival estimates to ensure you have everything you need by the time you need it.