The Impact of Technology on Organizational Communication

by Zachary Fenell ; Updated September 26, 2017
Two men communicating

Communication technology has had both positive and negative effects on organizational communication, which is communication between people in the same organization. Organizations you belong to use organizational communication to establish communication patterns and systems.

Significance

Communication technology, like email and teleconferences, makes organizational communication easily accessible. Using these methods of electronic communication can help make distance a non-factor in organizational communication.

Benefits

Communication technology lets your manager better collect data around the workplace, allowing her to make more informed decisions, such as how much of a raise you deserve . Technology also creates a more connected workplace.

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Criticisms

Electronic communication, like online forums, gives you a place to complain about work. Managers can obtain constructive criticism from your complaints and make changes in order to improve the workplace.

Warning

Increased accessibility of organizational communication can complicate the boundaries between your work life and home life. Be wary of how you use communication technology. For example, it might not be a good idea to accept friend requests from managers on social networking websites in order to avoid crossing boundaries.

Considerations

The impact of electronic communication on organizational communication depends on how management implements the technology in the workplace. For example, email becomes beneficial when used to schedule a company meeting.

About the Author

Zachary Fenell is a 2009 graduate of Notre Dame College of Ohio. He holds a Bachelor of Arts in communication with minors in philosophy and writing. Fenell has been writing since 2002, when he joined his high school newspaper, "The Arc Light." In college Fenell won awards for excellence in English and communication.

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