Standard operating procedures are what companies use to create consistency when a process is performed. The approved procedure is documented in a format that is easy to follow and reduces the chance of errors being made. The idea behind it is to reduce the possibility of human error and to provide guidelines for employees to follow.
Consistency
The number one reason for these procedures is consistency in the performing of an operation, whether it is in manufacturing or department administration. The more consistent the process is from person to person, the less chance there will be quality problems.
Reduction of Defects
Reduction of defects is another reason for operating procedures. A written procedure is like a set of instructions for performing a task. As long as each person performs the task exactly as the process is written, there should not be any defects.
Communication
Another reason for standard operating procedures is a method of communication. As improvements are made to processes, the operating procedures are updated and each update requires new training. This provides a method to communicate the process changes to all employees.
