Every aspect of the modern workplace is improved by the use of computers. From small businesses to large corporations, technology is used in business administration to increase efficiency, reduce downtime and improve sales. Ensure your business is using computers effectively to reap the benefits of technology. Provide your employees with the training, education and support they need to make the most of the technology available in your business.
Streamlining Business Communications
One of the many advantages of a computer in business is that it helps employees communicate more effectively with each other and with external stakeholders such as customers, partners, investors and prospects. Instead of having to hand-write information, business administration professionals can use applications and programs to facilitate communication.
There are a number of communication tools that help businesses to effectively communicate:
- Instant messaging programs like Skype.
- Team collaboration apps like Slack.
- Video conferencing tools such as Zoom.
- Project management programs such as Teamwork.
By using communication technology, businesses can increase the speed at which people communicate and remove physical barriers to communication.
Computer Applications in Business Management
The key importance of a computer in business administration is that it increases productivity. Employees are able to use technology to work faster and more efficiently. This helps businesses to meet milestones and deadlines more quickly, which can reduce overhead expenses.
For example, a business administration professional can quickly answer employee queries online while multitasking on other things such as working on company budgets and finances. By being able to complete more tasks at the same time, the business can increase productivity and ensure its operations are running smoothly.
Organizing and Analyzing Data and Files
Computers enable organizations to more effectively organize its data. Gone are the days where a company’s files were kept in large rooms full of filing cabinets. While some businesses still take the paper route, many opt to keep their files digitized. This makes it easier for employee to organize and find the information they need with a few clicks.
Computers also help the facilitation of data analysis. Employees can use technology to better understand complex spreadsheets. For example, Microsoft Excel can help businesses to visualize their data in charts and graphs so that they can easily spot trends and anomalies in their data. This helps the business to make more informed decisions.
Reducing Human Errors
Computer applications in business management help to reduce the amount of human error. Simple things such as spelling and grammar mistakes can be caught using word processing software such as Microsoft Word. This helps businesses to present a more professional appearance to customers and partners.
If an organization is developing an important document for investors, for example, it’s critical that all the information presented is factually correct and professionally curated. With the use of computer technology, the business can put its best foot forward to impress investors rather than distracting them with errors.
Managing Customer and Partner Relationships
The importance of a computer in business administration is vital when considering the effects it has had on customer and partner relationship management. If customers or partners have a question for the business, they can easily send an email or message. Within seconds, they can receive a reply. Speed is an important part of customer service, which is facilitated through the use of technology.
Working with business partners in different geographic locations is possible through the use of technology. Many businesses have suppliers and manufacturers in other parts of the world. Being able to communicate and collaborate with them using computer technology enables organizations to improve product quality, enter new markets, improve customer satisfaction and grow their business.
Anam Ahmed is a Toronto-based writer and editor with over a decade of experience helping small businesses and entrepreneurs reach new heights. She has experience ghostwriting and editing business books, especially those in the "For Dummies" series, in addition to writing and editing web content for the brand. Anam works as a marketing strategist and copywriter, collaborating with everyone from Fortune 500 companies to start-ups, lifestyle bloggers to professional athletes. As a small business owner herself, she is well-versed in what it takes to run and market a small business. Anam earned an M.A. from the University of Toronto and a B.A.H. from Queen's University. Learn more at www.anamahmed.ca.