In virtually every business, a computer is an essential tool for running the day-to-day operations, enhancing productivity and communicating with customers, suppliers and the public. Managers use computers for a variety of reasons, including keeping their teams on track, budgeting and planning projects, monitoring inventory and preparing documents, proposals and presentations. Managers need to understand not only the basic functions of the corporate software tools used in the office but also the Internet and other external computing tools that can improve the way they manage their departments.

Business Planning

Business planning can take up a lot of a manager's time, but computer programs make it easier. From using email programs like Outlook or Google Mail to set appointments, tasks and deadlines to using financial tools to develop budgets and project proposals, using computers to plan the day-to-day activities of a business is essential. Managers also use the Internet to research their industries, the competition and to look for ideas to help them create plans to engage customers, win more business and succeed in the competitive world of business.

Record Keeping

Managers keep track of a lot of information that is vital to the company's success. From customer records to financial records to employee records, the data a company has to store are seemingly endless. Using computers to store and manage documents, files and records reduces the amount of physical storage a company needs and also allows managers to have easy access to their files using simple document search methods. Additionally, by keeping records, managers can easily share information about an employee's history and job performance with other managers in the company.


One of the most common uses for computers in business is communication. Communication is essential not only between employees but with customers as well. Many customer service departments use computers to log service issues and make a record of their resolutions. Using email and instant messaging programs allows employees to gather information from one another that they need to complete their jobs. It also allows managers to delegate work tasks and follow up on projects.

Document Preparation

For creating spreadsheets, presentations, memos and other corporate documents, computers are essential in business. Managers need to have a basic understanding of common workplace productivity software such as Microsoft Office, but specialized industries such as advertising and marketing also require managers to work with more advanced programs like Adobe Photoshop and Illustrator to create visual materials for clients.