Role of Information Systems in an Organization

by Andra Picincu - Updated November 02, 2018
IT Professional

Any business, big or small, must have a system in place to collect, process, store and share data. In the past, these tasks required a lot of time and paperwork. Today, companies use modern technology to streamline and automate these operations. Information systems are now playing a crucial role in data processing and decision making. When used correctly, they can positively impact an organization's overall performance and revenue.

What Is an Information System?

At the most basic level, an information system (IS) is a set of components that work together to manage data processing and storage. Its role is to support the key aspects of running an organization, such as communication, record-keeping, decision making, data analysis and more. Companies use this information to improve their business operations, make strategic decisions and gain a competitive edge.

Information systems typically include a combination of software, hardware and telecommunication networks. For example, an organization may use customer relationship management systems to gain a better understanding of its target audience, acquire new customers and retain existing clients. This technology allows companies to gather and analyze sales activity data, define the exact target group of a marketing campaign and measure customer satisfaction.

The Benefits of Information Systems

Modern technology can significantly boost your company's performance and productivity. Information systems are no exception. Organizations worldwide rely on them to research and develop new ways to generate revenue, engage customers and streamline time-consuming tasks.

With an information system, businesses can save time and money while making smarter decisions. A company's internal departments, such as marketing and sales, can communicate better and share information more easily.

Since this technology is automated and uses complex algorithms, it reduces human error. Furthermore, employees can focus on the core aspects of a business rather than spending hours collecting data, filling out paperwork and doing manual analysis.

Video of the Day

Brought to you by Techwalla
Brought to you by Techwalla

Thanks to modern information systems, team members can access massive amounts of data from one platform. For example, they can gather and process information from different sources, such as vendors, customers, warehouses and sales agents, with a few mouse clicks.

Uses and Applications

There are different types of information systems and each has a different role. Business intelligence (BI) systems, for instance, can turn data into valuable insights.

This kind of technology allows for faster, more accurate reporting, better business decisions and more efficient resource allocation. Another major benefit is data visualization, which enables analysts to interpret large amounts of information, predict future events and find patterns in historical data.

Organizations can also use enterprise resource planning (ERP) software to collect, manage and analyze data across different areas, from manufacturing to finance and accounting. This type of information system consists of multiple applications that provide a 360-degree view of business operations. NetSuite ERP, PeopleSoft, Odoo and Intacct are just a few examples of ERP software.

Like other information systems, ERP provides actionable insights and helps you decide on the next steps. It also makes it easier to achieve regulatory compliance, increase data security and share information between departments. Additionally, it helps to ensure that all of your financial records are accurate and up-to-date.

In the long run, ERP software can reduce operational costs, improve collaboration and boost your revenue. Nearly half of the companies that implement this system report major benefits within six months.

At the end of the day, information systems can give you a competitive advantage and provide the data you need to make faster, smarter business decisions. Depending on your needs, you can opt for transaction processing systems, knowledge management systems, decision support systems and more. When choosing one, consider your budget, industry and business size. Look for an information system that aligns with your goals and can streamline your day-to-day operations.

About the Author

Andra Picincu is a digital marketing consultant with over 10 years of experience. She works closely with small businesses and large organizations alike to help them grow and increase brand awareness. She holds a BA in Marketing and International Business and a BA in Psychology. Over the past decade, she has turned her passion for marketing and writing into a successful business with an international audience. Current and former clients include The HOTH, Bisnode Sverige, Nutracelle, CLICK - The Coffee Lover's Protein Drink, InstaCuppa, Marketgoo, GoHarvey, Internet Brands, and more. In her daily life, Ms. Picincu provides digital marketing consulting and copywriting services. Her goal is to help businesses understand and reach their target audience in new, creative ways.

Cite this Article A tool to create a citation to reference this article Cite this Article