Surveying employees to gauge their job satisfaction helps employers judge morale in their organizations. The survey results can indicate workers' loyalty and motivation, as well as which areas of the company that workers think should be improved, or even done away with. Used correctly, the surveys can give employers valuable information on how to improve productivity and profits.
Employee Engagement Surveys
Engagement surveys measure how much employees are committed to their work. The surveys ask employees questions about their relationships with managers and supervisors, and whether employees feel empowered. Employees who don't feel engaged are more likely to miss work and produce inferior products. A question on an engagement survey might be, "Do you receive timely feedback from your supervisor?
Employee Development Surveys
Development surveys aim to determine whether employees believe they can develop professionally at a company. A feeling of stagnation at work can lead to higher turnover rates. Employees who believe there is an opportunity for growth are more likely to stay with the company. A question on a development survey might be, "Have you been given the tools you need to do the job to the best of your ability?
Straightforward Satisfaction Surveys
Straightforward satisfaction surveys get right to the point of asking employees how happy they are with their jobs. The surveys often include a scoring system that rates satisfaction levels on a scale of 1 to 5. The surveys can help identify problems with morale and compensation. A question on such a survey might be, "Do you believe you are paid fairly for the work you do?
Improvement surveys are often used when a company is considering a change in policies or job conditions. The survey allows managers to get a feel for what employees think about an issue before making a decision that could result in low morale. A question on an improvement survey might be, "If you could choose between a bigger raise and more vacation time, which one would you pick?
- Ryouchin/Digital Vision/Getty Images