Providing training and development programs for employees is an effective way to improve individual performance and motivation, as well as achieve organizational success. Employee training can prepare both new and seasoned workers with the skills necessary to accept more complex duties or more responsible job duties. However, human resources staff have additional tasks in addition to providing the actual job training and development. Tracking employee training serves many purposes, two of which include updating employee qualifications and ensuring your company's training fulfills the learning objectives. The methods used to track employee training participation and completion vary according to company size, IT capabilities, types of training programs and human resources staff expertise.
Document employee training and development programs for small organizations using the simplest of methods, such as obtaining employee signatures to acknowledge the employee attended and completed the required training. Add signed acknowledgment forms to the employee's personnel file. This method is often used when an employee completes new-hire orientation, mandatory workplace safety training or leadership training. The type of documentation can be a routine acknowledgment form, or a more sophisticated form that demonstrates the employee was fully participative during the training sessions. Copies of exams, reviews and attendance records would be part of this type of tracking method.
Develop network or computer monitoring for tracking employee training. Employees can acknowledge training and development materials offered via your company's intranet or the Internet through electronic signature. If your company's training materials are developed and posted by in-house IT resources, include a tracking system that documents employee scores, time and completion. This method can be effective, particularly for employees who complete self-paced training and for employers that maintain electronic personnel records. Accessing training records is a much simpler task when human resources and IT departments work together to design a system that is capable of monitoring employee training.
Utilize your company's performance appraisal tool to track employee training. When managers and employees meet to discuss annual performance ratings and establish performance standards and goals for the coming year, this is an excellent time to review training records. Annual performance appraisal meetings give managers an opportunity to determine the effectiveness of employee training, and obtain feedback from employees about whether the training is helpful in performing their job duties and responsibilities. A two-way conversation about training, using documentation as a back-up tracking method is also useful for evaluating successful training methods.
- U.S. Office of Personnel Management: Department of the Navy, Human Resources Implementation Guide: Core Program Area 7: Training and Employee Development
- U.S. Department of the Treasury: Workforce Planning Efforts are Hindered by a Lack of Comprehensive Information on Employee Skills Levels
- Quality Digest: Paper vs. Electronic Approaches to Training Documentation
- Entrepreneur: To Centralize or Die (Employee Training Management)
Ruth Mayhew has been writing since the mid-1980s, and she has been an HR subject matter expert since 1995. Her work appears in "The Multi-Generational Workforce in the Health Care Industry," and she has been cited in numerous publications, including journals and textbooks that focus on human resources management practices. She holds a Master of Arts in sociology from the University of Missouri-Kansas City. In addition, she earned both the SHRM-Senior Certified Professional (SHRM-SCP), through the Society for Human Resource Management, and certification as athe Senior Professional Human Resources (SPHR) through the Human Resources Certification Institute. Ruth also is certified as a facilitator for the Center for Creative Leadership Benchmarks 360 Assessment Suite, and is a Logical Operations Modern Classroom Certified Trainer . Ruth resides in North Carolina and works from her office in the nation's capital, Washington, D.C.