Employee performance may be related to numerous factors within the workplace, such as overall job satisfaction, knowledge, and management. But there is a definite relationship between training and performance, as training programs can address numerous problems that relate to poor performance.
Training programs increase an employee’s job knowledge. An increase in job knowledge means that the employee will feel more comfortable doing his job and will perform at a high level.
Job satisfaction can come from feeling comfortable within the organization, job proficiency and even from the knowledge that an employee can work hard and get promoted. Training programs can contribute to all of these factors and lead to more satisfied employees who perform at exceptional levels.
Training employees about the organization, where each employee fits in the organization and how the organization fits into its overall industry creates innovation. In other words, employees who have a knowledge framework, delivered through training, are creative in solving problems, both in the short and long term.
When training programs are offered as a method to progress in one’s career, they also have an effect on how an employee performs. Employees who know they have a future with the organization are more likely to be high performers.
Effective training targets the gap between what is expected and what is currently being done. This human performance orientation, especially if delivered through training, makes an employee aware of her goals and how she will reach them.
- Image by Flickr.com, courtesy of Sheila Scarborough