How to Start a Disability Transportation Company

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A disability transportation company helps people who are not able to get to a doctor's appointment, emergency room or other location on their own by transporting them via vehicle to a given place. If you desire to help disabled individuals, own or are willing to obtain a vehicle to transport your clients, and want to own your own business, you can start your own disability transportation business.

Take the required training courses. Find a location approved by your particular state to offer instruction in the areas of interacting with the disabled, mouth-to-mouth resuscitation, safe driving techniques, and the latest rules instituted by the Health Insurance Portability and Accountability Act (HIPAA) to guard patients against having their medical data stolen. Call an Emergency Medical Service (EMS) provider in your area in order to determine the nearest training location in your community.

Obtain the needed licenses and permits. Contact the Department of Business in your area to figure out which licenses you are required to obtain, and the total costs involved with the process. Know that the bulk of patients whom you will deal with will make payment via Medicaid, so contact the Medicaid department in your area to find out the process of being approved as a Medicaid service provider. Keep in mind that various states perform the licensing, and counties or municipalities handle business permits and taxing. If you are dealing with senior citizens, realize that you also will be dealing with Medicare and individuals' "Medigap" plans for payment.

Obtain a van. Consider leasing a vehicle so you will not have to come up with the total price required to purchase a van all at once. Find a van with the capability to transport patients who are disabled, and with wheelchair lift. Contact an insurance provider in your area to make sure you have the necessary insurance.

Advertise for clients. Determine the rates which competitors in your area are offering. Provide your services for slightly less than the rates of your competition. Build up a large list of clients by being on time, friendly and treating your passengers with respect. Ask for permission to leave fliers with your rates and contact information in nursing homes, local stores and parks. Keep your charges below the Medicaid or Medicare allowance, so you will not have to bill the individual or swallow the cost on your own.


  • • Contact an attorney to advise you on the proper entity structure for your business and any contracts you may need to protect your best interests.


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