Phone interviews, while serving the same general purpose as a face-to-face interview, take on a completely different feel than the traditional interview. Some people find themselves in awkward situations on the phone, solely because they can’t gauge the other person’s body language and cannot see the person’s face. Although a phone interview can feel different, the initial greeting doesn’t drastically change, aside from not having to shake the interviewer’s hand.
Tell your family about the upcoming interview. Explain that when you’re on the phone, they must be quiet. The difficulty of a phone interview will be exacerbated by noise and interruptions.
Answer the phone by saying "Hi, this is XXX" (where XXX is your name). Brent Peterson, founder of Interview Angel, suggests you avoid answering the phone with a simple "Hello" at all costs. When the person on the other line explains he’s John Smith, the person who’s interviewing you, he’ll likely introduce himself and ask how you’re doing. Tell him you’re doing great and return the question to him. If he only introduces himself, say something along the lines of, “It’s great to hear from you. Thanks for calling."
Speak in your normal tone of voice. Some people tend to raise their voice when talking on the phone, especially during a greeting.
Breathe away from the phone. When you first receive the call, you may be excited, nervous and experiencing all sorts of emotions that can affect your breathing. To avoid sounding the way you feel, make a conscious effort to direct your breathing away from the phone.
Located in Pittsburgh, Chris Miksen has been writing instructional articles on a wide range of topics for online publications since 2007. He currently owns and operates a vending business. Miksen has written a variety of technical and business articles throughout his writing career. He studied journalism at the Community College of Allegheny County.