Using the ADP Portal for your HR needs

by Leslie Bloom; Updated February 28, 2018
Teamwork meeting concept.

Human resources (HR) is an integral part of any business. Most HR departments are involved in hiring, payroll, compliance and taxes. They work with everyone in your organization and organize many segments of your business. If you cannot afford to hire an HR manager, you may need to take the reins yourself. But most business owners don’t have time to manage human resources along with all their other responsibilities. That’s where outsourcing to Automatic Data Processing Inc. (ADP) comes in.

What Is ADP?

ADP is a service that allows you to outsource your human resources so you don’t need someone on-site. The cloud-based service is customizable for companies of any size, allowing you to tailor an HR program to your needs. ADP can manage payroll services, benefits administration, time and attendance, retirement and insurance plans, and tax and compliance. The service allows you to develop a customized action plan while lowering overhead and administration costs.

Outsourcing human resources can also help a small business provide more affordable benefits to employees and distribute legal liability for compliance.

Getting ADP for Your Business

If you are interested in getting ADP for your business, you can visit the company’s website to learn about the features of ADP and what it can do for your business. The best way to learn about ADP is to talk with someone in their sales department by calling (800) 225-5237 or via online chat on the ADP website. Once you register ADP for your business, you will work with an implementation specialist to get the product up and running.

Using the ADP Portal

Your version of ADP will have a portal customized for your company. Since it’s cloud-based, you can access it from the office or remotely. Through the portal, you can do such tasks as view and change tax information, set up direct deposit, manage retirement accounts, update personal information and change benefits. You can also access online tools such as payroll calculators and retirement planners.

You can register to use the ADP portal as either an employee or administrator. For both, you will need a registration code. To register, enter the code and other required information. How you use your specific ADP portal depends on the functions you built into your customized version. Your implementation specialist will walk you through the steps for using each feature you selected.

Contacting ADP Support

If you get stumped while using ADP, online and telephone support is available. You can reach out to ADP customer service at (844) 227-5237 and follow the prompts for employee or administrator customer support. The ADP website also has separate pages for employee and administrator support. On each page, you can find frequently asked questions and answers. You can also find links to guides for ADP features which may help answer your questions without having to speak with someone.

About the Author

Leslie is a Los Angeles native with more than 20 years of experience writing for a variety of online and print publications. She has degrees in both journalism and law.

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