When a new program is implemented into a business, it can become difficult to incorporate the change to employees. Effective programs are successful because of its benefits for workers, management and the company as a whole. Take these steps into consideration for a fluid and smooth transition.
Conduct a Meeting
Advise all employees to attend a meeting on the new program. Set up an agenda that explains what the program is and how it will assist everyone involved. Be open for questions and skepticism. Answer each question respectfully and to the best of your knowledge. Explain how the program will resolve any previous problems that arose with prior methods. Be open-minded. Invite suggestions and thank them for their input.
Begin trial sessions. Let each employee test the program for himself, Walk them through each step and continuously ask them if they have any questions. Get their feedback. If there is a recurring concern from a majority of the employees, take it into consideration. Make the appropriate changes if necessary. If you do not have access to program alterations, take it to a higher authority. Let employees know you will address any problems to those who can make changes.
Every week, put into practice a new step of the program. Observe carefully to make sure they are following the program properly. When something is done wrong, inform them of the correct way to follow the new procedure. Do not perform the task for them; instead, show them how to do it on their own. If necessary, do it for them, but have them look on.
Not everyone adjusts to change easily. It may seem unusual at first, but with consistency, a new program will become second nature. Make the program a part of everyday activity until all employees are comfortable. If six months has passed and the new program is not catching on, consider developing a new program that will work for employees and the company. If possible, ask your boss to speak with employees directly to explain pointers you may have missed.
Zaina Adamu has been a general assignment reporter in Baltimore since 2006. She currently owns Refine Agency, a web development company in Towson, Md. Her works have been featured in "The Baltimore Times," "The Annapolis Times" and College Syndicated News. She earned her Bachelor of Arts in English from Morgan State University.