When you're looking for a new job, it's important to know whether or not you have the kinds of skills necessary to handle the position. This will not only ensure you do the job well, but you'll probably also like a job more if you already have the required skills. When it comes to being a cashier, some of the most important skills are basic math abilities, good customer service, reliability, basic technological proficiency and some product knowledge. You might consider looking up some cashier resume examples before applying to become a cashier so you know how best to highlight these skills when applying for a new job.
Cashiers should have basic math abilities, good customer service, reliability, basic technological proficiency and at least a little product knowledge.
Basic Math Abilities
While cashiers were once required to do all their calculations manually, practically no modern cashiers are asked to do this. Even so, it is important to have some basic math skills so you can know if something is wrong. After all, if you ring up three items that cost around $5 and one $50 item, the total should come to around $65-$70 depending on your local sales tax. Alternatively, if someone brings in a 50 percent off coupon and they use it on an item that costs around $20, it should come out to around $10.
Good Customer Service
This includes good communication, polite telephone etiquette, friendliness and a positive attitude, all of which are excellent cashier skills. As a cashier, you'll be dealing with people nonstop, and no one likes being rung up by a grumpy person who has a hard time talking to people.
You'll also need to be a bit of a problem solver because periodically you'll be thrown some challenges. Sometimes you'll have a customer who is hard to deal with and have to appease him. Sometimes you'll have technical issues, like things not ringing up or the system simply not working. Sometimes a customer will need help with something and you'll have to figure out either how to help him or who else might be able to help him.
Reliability Related to Cashier Duties
There are many ways a person can be reliable, but when it comes to cashier duties, this largely means being trustworthy in relation to the handling of money and being punctual. It's easy to see why a company would want a cashier they can trust handling cash, but punctuality is also very important because showing up late (or worse, not showing up at all) will leave your coworkers scrambling to fill in for you.
If you have work experience in a position where you handled cash, you'll want to highlight this. If you have any experience working retail or other positions where punctuality is particularly important, be sure you mention it when applying.
Basic Technological Proficiency
Cash registers are becoming increasingly easy to use, but most still require some basic technological abilities, especially considering that even if you have experience using another store's registers, they may work differently than those in the new store. The bottom line is that if you have a hard time using a smartphone, you probably won't do well as a cashier.
Knowledge of Products
While not as crucial as other skills, it can help to have some knowledge of the product a company sells. Customers will often ask cashiers for recommendations, and if you are already familiar with the products the store offers, that can be beneficial for both you and the company. Obviously, this is less important at places like a grocery store that sells generalized products like common food items, but if you're working at a store selling specialty items, it can be pretty critical.