How to Find the Balance on a Books-a-Million Gift Card

Books-A-Million is a bookseller that operates a chain of bookstores in the eastern, southern and mid-western regions of the United States. Books-A-Million also operates an online store. The company offers gift cads in denominations from $5 to $500. You can use the gift card to make purchases online and at any Books-A-Million retail store. To check the balance of your gift card, you can call Books-A-Million customer service or bring the card to any Books-A-Million store.

Retail Store

Bring your Books-A-Million gift card to any retail store. (See Resources).

Give the gift card to a cashier and ask him or her to check card balance.


Wait while the cashier scans the card and determines the balance.


By Telephone

Call Books-A-Million customer service at 800-201-3550.


Tell the customer service representative that you would like to know the balance on your Books-A-Million gift card.


Read the gift card number to the customer service representative. You can find this number printed on the back of the gift card. The customer service representative will tell you your card's balance.