For those who enjoy working with their hands and fixing things, a handyman business is an obvious occupation to pursue. Busy families and professionals may need to fix a sink, replace a faucet or complete a complicated job too big for them to do alone without expertise. This is where your handyman business comes to the rescue. However, not having your business organized can cost you customers. Therefore, organizing a handyman business should emphasize customer relations, tracking payments and how you will maintain major components to your operation.
Maintain the appropriate licensing to operate. Keep everything paid and current. You must refer to your state for details on what is necessary to operate legally as a handyman business. To find the permits and licensing required, start at Business.gov.
Organize your handyman tools according to an inventory system. Develop your own personal method of knowing where to find pliers, wrenches and other commonly used items. Also, have a place for less used equipment. A work shed is an option to help you organize. Placing tools according to size is a way to go about it and this can be a time saver to allow for more job opportunities. Also, it will help you better determine when one needs to be replaced.
Get your accounting in order. Acquire software that assists you in the process. Bill, track and maintain accounting records in one place. You can use Quickbooks or the Best Software 4 Download website to find software that works for your work-life. Using online software helps save time and you can access it on your smart phone to keep up to date.
Determine the forms of payment that you will accept. Cash and check are the most traditional options. However, you may increase your sales by accepting credit cards on site and/or online. For instance, PayPal and Google Checkout have easy to embed merchant accounts with relatively low fees. Also, you may opt for a merchant account that keeps the transaction on your site entirely.
Accept scheduling for jobs online. Allow customers to access your calendar to select times they need service. This can help you book more jobs effectively and avoid overbooking. Tell your webmaster that you want to integrate your work schedule to show your availability on the company website.
Set your fees for the services offered. Create a price list and detail what you will charge for projects that go beyond the regular parameters. For example, determine what overtime fees will be. Also, consider whether you will obtain contractors to help work jobs. Make sure that you are covered with insurance, if necessary. You can check your state's business licensing department to see what their guidelines include.
Develop a standard proposal agreement. According to the Service Magic Pros article, it does not have to be fancy document. It just needs to include the service fees, list the work to be done and a signature line for the customer's permission. Refer to the Service Magic Pros website within the reference section for a sample agreement.
Start using a customer database system. It is also referred to as CRM (Customer Relationship Management), according to IT consultant veteran, Chris Le Roy's article, "Do You Need A Customer Database?" An option is to use a spreadsheet that includes the details of the customers for follow-up. Knowing details about the customers will prompt you to re-contact them for maintenance or another job. Finding professional CRM software systems online requires research and will range between hundreds or thousands of dollars. Therefore, making a spreadsheet including pertinent details to start is the most economical option.
- Get a GPS system to make traveling to locations easier. You can avoid traffic and receive alternate routes.
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