Eddie Bauer is a retail store that sells clothing for men and women, as well as shoes and accessories. Eddie Bauer outlet and retail stores are located across the United States. Eddie Bauer also offers catalog and online shopping options. Eddie Bauer's return policy is to provide a full refund or merchandise credit if customers are unhappy with their purchase. Making a return to an outlet store is easy even if the item was purchased online or through their catalog. There are options for making a return and those options depend on if you have a receipt.
Return the merchandise to the store where the items were purchased for a refund or free exchange.
Return online purchases to a nearby store or outlet. To locate an Eddie Bauer outlet store in your area, contact Eddie Bauer customer service at 800-426-8020 or visit website www.eddiebauer.com and use the store locator option.
Bring the merchandise with a receipt to your nearest Eddie Bauer outlet store. Customers will receive a full refund in the form of the original payment method. For example, if the payment was made in cash the customer will receive a cash refund.
Bring the merchandise to the store without a receipt. Customers will receive a store credit or have the opportunity to exchange their merchandise for another store product.
Return the merchandise with a gift receipt. Customers who received Eddie Bauer products as gifts will have the option of exchanging the product or receiving a store credit.