If a check bounces and you don't record it in QuickBooks, you might lose track of what the customer actually owes you. Use the Bounced Check wizard in QuickBooks to reverse the payment received, record any bank fees incurred and assess bounced check fees to the customer.
Record the Bounced Check
- From your QuickBooks home screen, navigate to Customer Payments and select Receive Payments.
- Select Record Bounced Check in the upper right corner of the Receive Payments Screen.
- Type the customer's name in the Received From field. Record the bad check number, the amount of the check and the check date. Under payment method, select Check.
- If you incurred a fee when the check bounced, record it in the Bank Fee field and indicate which bank account it was charged to. If you're charging the customer a fee for bouncing the check, record it under Customer Fee.
- Select Next and review the Bounced Check Summary. If you need to correct anything, select Back. Otherwise, select Finish.
After finishing the Bounced Check wizard, QuickBooks will identify the original invoice the bad check was attached to and mark the invoice as unpaid. If you added a customer fee for the bad check, it will create a new invoice for the fee. You are now free to re-invoice the customer for the original payment and also invoice him for the bad check fee. You can send the customer the original invoice and the fee invoice by printing and mailing the invoice or by email.