Great employee performance is a key to your business's success. Employees are the first line of many businesses' offense and their performance makes a direct impression on your customers. Customers are the primary source of your business's income and normally factor their overall experience at your establishment into whether they may return or become a regular customer. This is why monitoring your employee's performance is invaluable.
Plan employee's job tasks in advance. This gives the employee both direction and an overall idea of the performance standards you expect her to meet.
Consistently supervise and evaluate your employee's performance. Provide feedback by administering monthly or annual progress reviews and give positive suggestions to better help her strengthen her performance.
Administer monthly or annual trainings to your employee that focus on improving positive work flow, time management, and introducing new skills and responsibilities. This keeps your employee(s) versatile and able to adapt to new working conditions quicker.
Identify your best employee and use her as a model for current and future employees. Identifying your best employee validates your expectations for employee performance and serves as proof that your expectations are realistic and reasonable.
Reward your employee. Rewarding your employee makes her feel appreciated and gives her a sense of value. Rewarding your employee also gives her motivation to keep up her level of performance.
Take a hands on approach when monitoring your employee's performance. Pick a day out of the week to assist them with their job duties. This gives your employee a chance to get to know you and it creates a family like environment.
Be careful not to monitor your employee(s) by over punishing them for their mistakes as this may encourage more mistakes due to nervousness of your employee(s).