Importance of Intercultural Communication in Business

by Zachary Fenell; Updated September 26, 2017
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Culture encompasses a particular social group’s accepted beliefs and behaviors. An increase in international business, caused by more efficient transportation and advanced communication technology, has led to an increased need for effective intercultural communication, also called global communication.

Significance

Effective intercultural communication helps to eliminate communication obstacles like language barriers and stereotypes from international business. Effective global communication can be achieved through learning about other cultures and implementing communication strategies such as reflective listening and being open-minded.

Need

The need for effective intercultural communication can be found in all aspects of a business, from internal communication to marketing and advertising. Effective global communication allows workers from different cultures to work together as a group. Additionally, poor translations in marketing and advertising can lead to poor sales internationally.

Warning

Not practicing effective intercultural communication can lead to accidentally offending another individual. According to the Diplo Foundation, an organization dedicated to improving diplomacy between cultures, the consequences for such an accident can range from an embarrassing moment to the collapse of an entire business deal.

About the Author

Zachary Fenell is a 2009 graduate of Notre Dame College of Ohio. He holds a Bachelor of Arts in communication with minors in philosophy and writing. Fenell has been writing since 2002, when he joined his high school newspaper, "The Arc Light." In college Fenell won awards for excellence in English and communication.

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