Staffing system management helps an organization put an end to top leadership’s concerns about productivity and efficiency. Department heads use the system to understand what it takes to grow sales and improve customer service, as well as how personnel must perform important tasks to attract more clients and gain market share.
Staffing system management deals with how an organization comes up with better, effective ways to deal with employee attrition. This is the rate at which personnel leave the company every year. It also indicates how long, on average, employees stay after hire. Staffing program administration also helps top leadership have a clear visibility on the thorny issues that could hamper employee productivity. For example, human resources managers may say that employee morale is high and keeps growing over time -- but company executives may doubt the trend can really last in light of the high attrition rate the organization is coping with.
A staffing system is integral to the way companies manage their employees and ensure that their personal and collective interests align with corporate objectives. The system is a hodgepodge of processes, people and state-of-the-art technology a company relies on to evaluate whether the favorable trends it sees in employee performance reviews are real, or whether these trends ultimately would peter out. The tools of the trade include enterprise resource planning software, human resources management applications, personnel scheduling software, content work-flow programs, project management software, and calendar and scheduling applications.
A company that effectively manages its staffing system is more likely to know, at any given point, how many people it employs, their job descriptions and their performance levels over specific periods -- say, the last five or 10 years. With this knowledge, top leadership can adeptly tackle the tough problems of profitability management and expense reduction. For example, senior managers can calculate the company’s expense-by-headcount ratio to determine how much a worker costs and evaluate overall productivity in a department or business unit.
Perhaps staffing system management benefits stalwart multinational companies more than smaller domestic players. In the modern economy, the advent of technology has gradually whittled away at the significance of localized business management. Companies now can leverage computer software to effectively monitor their personnel in all operational aspects, whether it be in far-flung manufacturing work streams or suburban administrative operations. A staffing program makes top leadership’s control job easier, because it enables senior executives to mount a global personnel-management strategy that aligns with domestic realities and international conditions.
- "Digital Commons at ILR"; Candidate Persistence and Personality Test Practice Effects: Implications for Staffing System Management; John Hausknecht; July 2010
- "Staffing Organizations (6th ed.)"; Staffing Models and Strategy; Dr. Barbara J. Lyon, SPHR
- Northcentral University: Master of Business Administration
- University of Wisconsin-Parkside; "Staffing Organizations"; Dr. Karen J. Crooker