How to Inform a Client that an Employee Has Been Fired

by Lisa Bigelow; Updated September 26, 2017
Mature Businesswoman Sits at a Desk Giving Orders From a Document to a Work Colleague

Items you will need

  • Employee file, including termination letter
  • Date of employee termination
  • Contact information of employee's clients

Improperly handled employee terminations are often the cause of lawsuits and other difficult problems. As a result, managers and business owners often find that terminating an employee is hugely stressful. However, handling the situation professionally will help you maintain business continuity and may even result in better service for your client. Most of the rules are common-sense oriented, but make sure to review your company handbook just in case.


  • Consult an attorney if the employee has engaged in illegal activity that may cause the client to become involved -- for example, if the employee was engaged in fraudulent activity. Keep it classy and brief; imagine how you would want to be treated.


  • Do not say too much about why the employee was terminated, as it may result in a lawsuit.

About the Author

Lisa Bigelow is an independent writer with prior professional experience in the finance and fitness industries. She also writes a well-regarded political commentary column published in Fairfield, New Haven and Westchester counties in the New York City metro area.

Photo Credits

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