Strong communications in a company among employers and employees fosters innovation, improves employee morale and helps avert future business problems. Employees who receive routine, solid information from employers understand the direction of the company and can make more informed choices during their day-to-day routines. Employers who empower employees to communicate above their company rank obtain better, real-time information on effective business practices and warnings of potential problems that can be avoided with early intervention.
Demonstrate open communication during potential employee interviews. Offer candid information on the employee work requirements and the company's desire to have open, routine dialogue between employers and employees. Incorporate interviews with multiple layers of management and staff to ensure new hires are a good fit and allow interviewees the opportunity to ask pertinent question to all levels of employees. This interview strategy will lure employees who thrive an in an open communications environment.
Conduct routine company meetings on a monthly or quarterly basis. Schedule meetings when the majority of employees can attend. Offer information on company performance, new initiatives and areas that need attention. Use the meetings as a platform for open dialogue and questions between employers, management and staff.
Establish a news and information system for daily or as-needed updates. This system should offer encouragement as well as practical information to assist employees with their work. Informed employees strengthen employer-to-employee communication.
Publish contact information for all employers that all employees can access. Encourage employees to contact the appropriate employer with ideas, suggestions and concerns. This method will improve employee-to-employer communication.
Promote casual conversations between employers and employees. Have employers routinely walk around in common employee work and lounge areas and initiate conversations and welcome employee-led conversations. This openness lowers the perceived distance between ranks and fosters an environment of mutual respect and open communication.
Maintain open dialogue during crisis situations. Uncertainty and stress can undermine recovery from a business crisis. Offer face-to-face communications and honesty during stressful periods to gain employee trust and foster communication that can help alleviate current problems and improve long-term company-wide communications.
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