All small businesses require certain commitments from employees. Employers hire workers in the expectation that these individuals will complete their duties at a competent level and maintain a professional demeanor. Accomplishing these aims helps the employee to progress in the company and provides the business with a dependable staff.


Communication is a directional process that works well only when the one who is speaking is heard by the other person or people. It's reasonable to expect employees to listen to their supervisors, peers and customers. Workers should put aside other activities and turn their full attention to the person speaking. Multitasking and distractions prevent true listening and this can cause misunderstandings.

Following Directives

Even in the age of employee empowerment and participatory leadership styles, staff members need to follow the directives of their supervisors. The ability and willingness of workers to perform all tasks assigned with attention to timeliness and quality result in a business that runs smoothly. Leaders can focus on promoting the business without the need to micromanage employees.


Etiquette by employees to customers, one another and management is expected. Simple courteousness expresses the respect necessary for individuals to work together. Small businesses often require the entire staff to work in close proximity, which means individuals need to be even more respectful of the needs and feelings of those around them than if they were separated by larger spaces. Keeping a well-ordered area and speaking quietly while others work are examples of being respectful.


Active participation in the workplace is appreciated by small-business employers. When employees share opinions, help solve problems and step in to help when others are struggling, their value is highlighted and lauded. Workers who disengage from others and the business by only doing the bare minimum of what is assigned and who fail to offer their thoughts and talents jeopardize a company's overall success.


Leaders dedicated to bettering their business and their employees expect to see growth and improvement in their staff. Examples of this progress might include the acquiring and mastering of a diverse skill set, an increase in self-confidence, more efficiency in completing responsibilities and a demonstrated maturity in handling difficult people and situations.