Hotel Management Information System

by Daniella Lauren; Updated September 26, 2017
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Management information systems represent the approach a company takes to gather information used to make business decisions. Like any other industry, the hospitality industry — which includes hotels — needs a system to gather and disseminate information pertinent to running the organization.

Identification

Traditionally, management information systems comprised a set of manual processes that sent information from one individual to the next. Computerized systems shorten the lead time for this information transfer and allow hotels to send information in near real-time capacity to individuals.

Function

Hotel administration includes several different responsibilities, from sales and marketing to room rentals, housekeeping, food service maintenance and facilities management. An information system can help companies track both financial and operational information at one point, allowing managers to measure the hotel’s effectiveness and efficiency.

Significance

Implementing technology allows hotel managers to determine how well they sell rooms, the profit from each night, the cost of ancillary services and the staff needed to run the company. For franchised hotels, this information is often sent to the company’s upper management for review.

About the Author

Daniella Lauren has worked with eHow and various new media sites as a freelance writer since 2009. Her work covers topics in education, business, and home and garden. Daniella holds a Master of Science in elementary education and a Bachelor of Arts in history from Pensacola Christian College.

Photo Credits

  • beach houses and hotels image by Photoeyes from Fotolia.com