Technical training is the process of teaching employees how to more accurately and thoroughly perform the technical components of their jobs. Training can include technology applications, products, sales and service tactics, and more. Technical skills are job-specific as opposed to soft skills, which are transferable.
Companies sometimes use in-house technical training to educate their employees. Training can be delivered by functional managers, senior-level employees in a technical field, or full-time technical trainers in larger companies.
Technical training is often accomplished through the use of an outside training firm. Trainers come to the worksite or employees travel to the trainer's offices for workshops, seminars or ongoing training.
Technically trained employees are more likely to have the confidence and skills necessary to perform their work at a high level. This improves employee morale and efficiency. Companies that offer technical training gain from reduced operating costs and a better reputation for quality.