Corporate social responsibility, defined by the United Nations Industrial Development Organization as the integration of social and environmental interests with business operations, is a prerequisite for companies seeking to lead in their industry or local community. In fact, astute companies are allocating more and more internal resources toward CSR causes that feature clear objectives with measurable outcomes, according to Paul Klein, a Forbes guest columnist. Although the term is "corporate" social responsibility, all companies -- sole proprietorships, LLPs and LLCs, as well as corporations -- can be socially responsible.
Corporate social responsibility is comprised of four components -- the first is economic. Economist Milton Friedman wrote that the social responsibility of business is to increase its profits. A profitable business creates jobs as well as goods and services that improve the quality of life for those who buy them. Profitable businesses also buy goods and services from other businesses and provide income to their owners or shareholders. All of these actions improve society.
Businesses, to be socially responsible, must compete within the rules society has established through its laws and regulations. This includes producing goods that meet safety standards in workplaces that also are safe and free from discrimination based on gender, race or religion. It means living up to contractual obligations.
Society also has uncodified expectations of moral behavior. Ethical considerations often go beyond legal ones. For example, a bank might legally foreclose on a home but may choose to negotiate a payment plan or a public company might go beyond financial reporting regulations to be even more transparent. Another example is going beyond the requirements of the Americans for Disabilities Act to accommodate a worker or customer because of a sense of social justice.
Discretionary or Philanthropic
This final component extends even beyond ethical expectations to actively engage in programs that help society. As Archie Carroll states in "The Pyramid of Corporate Social Responsibility:" "Philanthropy is more discretionary or voluntary on the part of businesses even though there is always the societal expectation that businesses provide it." Examples of this would be lending an executive to help with United Way fundraising or helping African girls stay in school as Procter and Gamble's Protecting Futures program does.
- Paul Klein - Forbes: The Five Elements of the Best CSR Programs
- Steve Raybould: An Introduction to Corporate Social Responsibility
- San Diego State University -Archie Carroll: The Pyramid of Corporate Social Responsibility: Toward the Moral Management of Organizational Stakeholders, reprinted from Business Horizons, July-August 1991
- San Diego State University - Milton Friedman: The Social Responsibility of Business is To Increase Profits, reprinted from the New York Times, Sept 13, 1970
- United Nations Industrial Development Organization: What is CSR
- P&G; Corporate Newsroom: Tampax and Always Launch Protecting Futures Program Dedicated to Helping African Girls Stay in School