Business managers oversee teams of workers and direct them to complete projects and tasks necessary for a business to operate. Effective leadership can be the difference between the success and failure of any enterprise. A variety of skills and qualities are important for team leaders.
Competence is one of the most important qualities of a team leader. A team leader should be experienced and comfortable with the tasks his team is supposed to achieve so that he can direct it efficiently and provide assistance if necessary. If a leader is not competent, it may be difficult to command the attention and respect of team members, making it difficult to lead effectively.
Communication skills are an essential. Leaders must be able to communicate directions effectively to avoid confusion so that tasks are completed properly. Poor communication can result in wasted time and resources and poor results. For instance, if a football coach fails to communicate exactly how a certain play is supposed to work, the team is not likely to succeed if it attempts that play. Leaders should also be able to assign tasks without being timid or overbearing.
Decisiveness is the ability to make decisions quickly based on the information at hand and stick to decisions that have been made. Decisiveness is an important leadership quality. Team leaders must constantly tell team members what to do and make decisions about projects; the inability to decide how to proceed with a project can hamper progress. Going back on decisions can be costly.
Integrity is an important leadership quality that describes an individual's commitment to ethical values. For instance, if a client accidentally overpaid for a service, a leader could exhibit integrity by notifying the client and refunding the overpayment. Exhibiting integrity helps reinforce ethical behavior among team members.
Approachability is the quality of being welcoming and easy for others to talk to. Approachability is an important part of effective communication; if workers are afraid to approach their team leader it can stifle communication.