How to Balance a Teller Window

One of the most important tasks of a bank teller is balancing the drawer at the end of a shift. This act will confirm how much business the bank has had at that window. It is the job of the bank teller to know how much money was in the drawer to begin with, and compare that number to how much is available once the shift is complete.

Refer to the previous notation of the drawer sum. This will note the beginning balance of the drawer. This is important when determining the difference after the shift.

Remove the drawer from the window and proceed to the "back of the house." This is secured location away from the customer's view. Usually the window is temporarily closed while the money is secured.

Request a supervisor to watch as the money is being counted. This ensures that there is no discrepancy regarding missing money.

Count all currency in the drawer. Make a notation of how much of each bill is in the drawer. This is referred to as "cash on hand."

Calculate the sum of all checks that were deposited for personal and business accounts.

Check for voided transactions as these will adjust the total of the drawer.

Find the sum of the deposit and withdrawal receipts.

Print out the daily summary report from the computer. This will notify you of any disbursements made during the shift. This will adjust the sum of the final balance at the end of the shift.

Compare the amount of cash in the drawer to the previous balance. The amount of the cash in the drawer should match what the transaction reports states should be available after all transactions.


  • Double and triple check the final balance of the drawer. If it is short or over, then there is a discrepency in the amount of money or transactions associated with that drawer.


  • Some banks do not allow the employee to compare the daily summary report to the drawer until after the till has been counted.