An important part of managing employees is to address performance issues. A performance issue can affect the individual employee's work as well as that of other employees. For instance, if you have an unproductive worker, his lack of initiative can cause other workers to become demotivated or overextended as they try to make up his slack. Address employee performance issues as soon as possible to keep your company running efficiently.
Commit yourself to a hands-on approach when dealing with your employees while still allowing them space in the work environment. This is sometimes called a participative leadership style where you allow employees independence while staying engaged in the work process. As leadership consultant David Ferrers states, "In participative leadership, the leader becomes a facilitator." This increases the chance that you'll notice performance issues immediately, so that you can address them in a timely fashion. Appoint a project or department leader who can help you keep track of employee performance if necessary.
Hire an employee management consultant. A third-party may see work situations from a neutral viewpoint and help you make changes to resolve performance issues. Discuss certain employee issues that may have legal repercussions with this consultant or a lawyer before addressing the problem directly with the worker.
Take note of specific occurrences or results from each employee that could indicate a performance issue. Speak to the employee as soon as possible to explain the problem and how you would like the employee to improve. Ask if the worker has special circumstances that could be contributing to the problem, such as lateness due to another obligation before work and provide suggestions that could help resolve the issue.
Schedule regular employee performance review meetings to address employee performance issues over a period of time. Discuss the employee's work over the previous period, including success and the areas where you would like the employee to improve.
Set individual face-to-face meetings with employees who have conflicts with each other that affect productivity at the workplace. Request information from each party separately on the issue then bring them together to talk and resolve the conflict. Suggest ways that each employee can improve communication to eliminate performance issues. If necessary, establish team building exercises and events to strengthen bonds between employees.