Advancing to a supervisory role is a larger step than nonmanagement employees may realize. While an employee may shine as a team member, the same skills that made him a success there may not apply in a supervisory or management position.
During training, new supervisors should learn how to avoid problems that may sabotage their positions. For instance, supervisors need to possess tact in getting performance from former teammates who have not yet adjusted to the role change. Many morale issues arise from advancement within a department, and a supervisor must raise her visibility and earn the respect her new position deserves.
A new supervisor must learn how to determine and delegate the workload among his subordinates. In addition to his own projects, a supervisor must aid others in keeping assignments on track and retaining a positive work environment.
Taking charge too fervently in a new supervisor position is one of the most serious temptations new supervisors face. Supervisors can avoid this through techniques such as setting goals, assessing what those in upper management expect and obtaining team members' feedback. Strong leadership is about listening, which is why the first weeks in a new position are critical for asking questions, earning respect, minimizing your former teammates’ resistance to change and adopting the appropriate leadership style.
- “Strategic Management”; Garth Saloner, Andrea Shepard, Joel Podolny; 2000
- Center for Management & Organization Effectiveness: Supervisor Training
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