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A progressive manager is a leader in an organization who doesn't conform to conventional or traditional thinking on management, instead opting to look for innovative or "progressive" ways to lead.
Forward Thinking
In general terms, a progressive manager is a forward thinker. According to Dictionary.com, progressive means "favoring or advocating progress, change, improvement, or reform, as opposed to wishing to maintain things as they are". This describes the basic leadership thinking of a manager who leads progressively.
Social Responsibility
Social and environmental responsibility are often tied to progressive management. Social justice and "going green" are prime examples of progressive considerations. Balancing profitability with ethical leadership is symbolic of the origin of the progressive manager concept.
Objectives
Progressive managers intend to produce better results for organizations while maintaing strong social responsibility. According to the Progressive Managers' Network, goals of a progressive manager include practical one-to-one coaching and interaction; open, two-way communication; effective delegation; and quick, intense training. These help contribute to better employee and customer satisfaction.
References
- Reference.com: Progressive
- Progessive Managers' Network: Progressive Manager's Goals
- Progressive Managers' Network: The Mindset of the Progressive Manager
- J.D. Power. "Auto Insurance Websites Surpass Agents in Importance to Customer Interaction, J.D. Power Finds." Accessed Sept. 30, 2020.
- J.D. Power. "2019 Auto Claims Satisfaction Study." Accessed Sept. 30, 2020.
- J.D. Power. "2020 U.S. Insurance Shopping Study." Accessed Sept. 30, 2020.
Writer Bio
Neil Kokemuller has been an active business, finance and education writer and content media website developer since 2007. He has been a college marketing professor since 2004. Kokemuller has additional professional experience in marketing, retail and small business. He holds a Master of Business Administration from Iowa State University.