To protect themselves from lawsuits and to ensure good workplace and public relations, more and more businesses are creating codes of conduct for their employees to follow. Effective codes of conduct are being used by courts to help determine whether an employee’s actions were negligent.
Protects the Public
An effective code of conduct can protect the public as well as employees. The code of conduct should ensure that the employees act professionally and reliably when interacting with the general public and with each other.
Specific and Comprehensive
Codes of conduct that use specific language are more effective because they allow employees to see exactly what actions the company allows. A comprehensive code of conduct also ensures that the employee knows many of the possible situation she may face.
Enforcement should include penalties even up to loss of employment. The business is responsible for making sure employees are aware of penalties for violating the code of conduct.
- “Technical Communication”; Mike Markel; 2010.
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