The human resources department of a company can impact the satisfaction of an employee. HR should set strategic goals that align with the business' goals. For example, if a company wants to see at least a 20 percent increase in sales, HR needs to strategize to come up with goals to achieve that new revenue expectation.
Employees Appreciate Incentives
Keeping employees motivated is critical if you want your business to succeed. Not only should HR always respect employees, but to further motivate them, incentives are necessary. An incentive could be anything that works for your company, such as an extra paid day off for the employee who brings in the most sales during the quarter or even free lunch every Friday for one month if sales increase by a certain amount.
Don't Take Recruitment Lightly
As an HR leader, never hire just anyone, despite how desperate you may be for a new employee. Come up with a plan for recruitment so you can make the proper selection and placement to hire only capable employees. Provide thorough interviews to ensure that potential employees will be able to perform the tasks you hand them and that they are a good fit for the company. Just because someone has an extensive background in the same industry doesn't mean they will be right for your company — you will have to be the judge of that.
Specific and General Management Policies
Each company should have specific policies for employees, and each employee should be aware of those policies during new hire training by reading the employee handbook. Employees are stakeholders in a company; it's important to make them feel a sense of belonging so they will take their jobs seriously, including your business' policies. In addition, team members need to know the details of these policies to ensure they're doing their job correctly.
Training Is Non-negotiable
When you hire a new employee, training should be mandatory. It doesn't matter if they just came from a similar job. Your company likely will be different in many ways and have different protocols.
It's important to provide training during the onset of hiring so you can retain good employees. Training is critical to ensure new employees are qualified to meet the level of productivity and satisfaction you need to get the job done. Don't just stop training at the beginning of hiring a new employee. Come up with continuing training courses that all employees will have to take routinely to ensure that they remain on top of their game and to learn new job skills and work methods.
All training policies should be in writing, in the form of training manuals and management reference materials. Produce multiple copies of the manuals so you can provide one to each employee on orientation day.
Creating good HR policies before problems arise is the best way to create a smoothly-running business. By anticipating personnel problems ahead of time, smart business owners save themselves time, money and stress.
Heather Burdo has been personally involved in business for six years. Her passion is to help small business owners and entrepreneurs through engaging and insightful content.